{"id":1080,"date":"2026-09-23T09:02:48","date_gmt":"2026-09-23T09:02:48","guid":{"rendered":"https:\/\/www.floorarmorauto.com\/?page_id=1080"},"modified":"2026-09-23T09:02:50","modified_gmt":"2026-09-23T09:02:50","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/www.floorarmorauto.com\/?page_id=1080","title":{"rendered":"Shipping Policy"},"content":{"rendered":"\n<ol class=\"wp-block-list\">\n<li>Overview &amp; Processing Time<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Floorarmorauto (\u201cwe,\u201d \u201cour,\u201d or \u201cus\u201d) operates from Canada, supplying premium automotive floor protection directly to customers across Europe.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Order Processing: All orders are processed and dispatched within 1 to 3 business days (Monday through Friday, excluding public holidays).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Fulfillment Location: Orders are shipped from our fulfillment center located at XXX.<\/p>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>Shipping Carriers &amp; Delivery Times<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">We partner with international priority carriers, including DHL, FedEx, and UPS, to ensure reliable cross-border transit.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Estimated Transit Time: Standard delivery is expected within 5 to 9 business days from the date of dispatch.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Delivery Notifications: Automated tracking updates are sent directly to the customer\u2019s provided email address at key fulfillment milestones, including order dispatch, carrier handover, and local final-mile delivery.<\/p>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>Customs, Duties, and Taxes (DDP)<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">All shipments to Europe are dispatched on a Delivered Duty Paid (DDP) basis. This means that applicable import duties, customs clearance fees, and local value-added taxes (VAT) are fully managed and covered by us. Customers will not incur any unexpected customs charges upon delivery.<\/p>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>Shipping Delays &amp; Carrier Investigations<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">While we strive to meet our estimated delivery windows, international transit may occasionally be affected by customs inspections, carrier network disruptions, or remote regional routing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Investigation Protocol: If a shipment exceeds the standard delivery timeframe, we will formally initiate an investigation with the respective carrier.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Resolution: Depending on the outcome of the carrier investigation and the specific circumstances of the transit failure, a full refund or a replacement shipment may be issued.<\/p>\n\n\n\n<ol start=\"5\" class=\"wp-block-list\">\n<li>Contact Information<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">For any inquiries regarding your shipment, please reach out to our customer support team:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Website: www.floorarmorauto.com<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customer Support Email: ops@floorarmorauto.com<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Phone: XXX<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Address: XXX<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Floorarmorauto (\u201cwe,\u201d \u201cour,\u201d or \u201cus\u201d) operates from Canada, supplying premium automotive floor protection directly to customers across Europe. Order Processing: All orders are processed and&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1080","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.floorarmorauto.com\/index.php?rest_route=\/wp\/v2\/pages\/1080","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.floorarmorauto.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.floorarmorauto.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.floorarmorauto.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.floorarmorauto.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1080"}],"version-history":[{"count":1,"href":"https:\/\/www.floorarmorauto.com\/index.php?rest_route=\/wp\/v2\/pages\/1080\/revisions"}],"predecessor-version":[{"id":1085,"href":"https:\/\/www.floorarmorauto.com\/index.php?rest_route=\/wp\/v2\/pages\/1080\/revisions\/1085"}],"wp:attachment":[{"href":"https:\/\/www.floorarmorauto.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1080"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}